MINI Service and Patrick Direct in Schaumburg

Patrick MINI is doing everything we can to make servicing your MINI easy and convenient.
Once you’ve scheduled your service appointment our team will contact you the day before to confirm Pick-up/Delivery Location and any special instructions.

Day of Service or Pick Up Checklist

  • We will pre-print your Repair Order showing the schedule services to be completed for you to review and sign upon drop off, and have an extra copy for your records
  • Upon on our arrival or pick up of your vehicle we will complete multi point inspection with you to inspect for damages prior to pick up and have an extra copy for your records
  • We also provide pre-printed Service Loaner agreement that will need to be signed and have an extra copy for your records.

Prior to the return of your MINI

We will contact you to:

  • Explain the work performed
  • Collect payment – if needed
  • Explain vehicle return next steps
  • Offer to make the next service appointment
  • Update Maintenance Book with Maintenance Details
  • Ensure the vehicle is washed, dried, vacuumed, and windows are cleaned inside and out
  • Drop off your MINI at the specified location and time and provide you with a copy of the completed services

When servicing your MINI is that easy, it’s a Patrick Thing.

Taking care of you every day, that’s the Patrick Promise!